Further, for the purposes of the EU General Data Protection Regulation ((EU) 2016/679) (also known as the “GDPR”), H2o Salon is considered a ‘data controller’. If you have any questions about how H2o Salon handles or disseminates your personal data, please contact us using our contact details listed below.
Who We Are
We are H2o Salon, a boutique salon located in Urbana, IL.
How to Contact Us
Our address is 109 N. Broadway Avenue, Urbana, IL 61801.
Our phone number is (217) 337-1480.
If you wish to contact us online, please use our contact form at h2osalonurbana.com/contact.
Types of Data We Collect
We require the names of our clients in order to conduct our business. You name will be used in conjunction with your appointments (including but not limited to scheduling, phone calls, and mailings) and any marketing material we send you.
We collect birthdates from our clients to send them birthday wishes and for demographic data to help us better target the various demographics of our clients. This data is strictly given on a voluntary basis. You may also ask us to delete this data at any time by contacting us via the contact details above.
We collect the mailing address of our clients to send them physical advertisements, salon updates, and birthday wishes. This information is given on a strictly voluntary basis. You may ask us to delete or change this data at any time by contacting us via the contact details above.
We collect email addresses in order to contact our clients about their appointments, send updates and reminders, and to send marketing messages regarding (but not limited to) available appointment times, product discounts, and special events.
We may collect or ask for information about your preferred gender when we add you as a client. This is for demographic purposes. It is also optional and you may decline to answer, or change your answer at any time by contacting us via the contact details above.
We collect phone numbers from our clients in order to contact them about their appointments, including appointment reminders, updates, changes and missed appointments. We also send text messages to clients who provide us with their cell phone number. Clients may opt out of text messaging, if they prefer, by telling us they do not wish to receive texts or by contacting us via the contact details above.
Other Types of Collected Data
Our website, h2osalonurbana.com, utilizes cookies in order to improve the visitor experience. Data collected includes information about what pages users visited and user browsing behavior.
We use the service, Google Analytics, to evaluate the traffic that we receive on our website, h2osalonurbana.com. This includes information about how many people visit our site, what pages are visited the most, and what keywords and links lead people to our site. The data collected through Google Analytics is not personally identifiable.
If you contact us via the contact page on our site, we will be provided with your IP address, your user agent string (information on what browser and operating system you are using), and any other technology you might be utilizing to contact us (mobile, desktop, etc.).
When you sign up for our mailing list or receive messages from us, we may be provided with your IP address, your user agent information, and information regarding the platform or other technology you are using to open and receive our messages.
When you use the contact form on our website, we receive any data you input into the form fields, including your email address, your name and your message. We use this data to respond to you. Additionally, we receive your IP address and user agent string (browser and device data, etc.).
Requests for Appointment
Applications for Open Employment Positions
When you submit information via our Careers page, via email, or in person at the salon, we retain the information you submit for use in making employment decisions. This information may include—but is not limited to—your name, phone number, address, email address, website, previous employment, education, and contact information of references. This may also include your cover letter and resume, along with any other material or information contained therein which you submit to us in the course of applying for an open position with H2o Salon. If you wish us to no longer retain this information, you need to contact us using the contact details above.
H2o Salon engages in marketing through email, social media, and physical platforms such as (but not limited to) posters, postcards, and other mailings.
In the case of marketing such as mailings, postcards, and other physical marketing material, you may opt out of these mailings by contacting us via the contact details above.
In the case of email marketing, you must unsubscribe using the ‘Unsubscribe’ link at the bottom of emails received from us.
When you use the wifi service provided by H2o Salon, we may collect information about your use, including information about the device you are using (mobile phone, tablet, e-reader device, laptop, smart watch, or other wifi enabled device). We may also collect your network information including IP address and user agent, your browser, and any date and time stamps regarding your connection to our wifi services. Data related to downloads or uploads may also be collected.
While our wifi is password protected, the service is available to all clients and visitors to the salon and thus its security cannot be reasonably assured at all times. By using the wifi service at H2o Salon, you agree and acknowledge that you do so at your own risk and you assume all responsibility for protecting your devices and data, including but not limited to using up-to-date virus protection and firewalls on your devices. H2o Salon, its owner, members, employees, stylists, technicians, trainees, contractors, affiliates, successors and assigns do not claim or hold any liability related to your use or connection with our wifi service, including any liability for what sites you visit, what you do on those sites, nor any damages you, your equipment, devices, software, hardware, or data might sustain through use of our wifi service.
Third Parties and Disclosure of Data
We utilize social media for marketing and communication purposes. This includes use of retargeting via the Facebook Pixel and Facebook Custom Audiences, which is detailed above in the section entitled Facebook Pixel and Facebook Custom Audiences.
Security of Data
Links or Embedded Content
The H2o Salon website, social media accounts, or emails may contain links or embedded content from or connecting to third party services or sites which we deem to be of interest. We do not control these third party sites or services, and we are not responsible for any content linked to or embedded, nor any content which you may encounter through these sites and/or services. We have no liability for any content available through these third party services or sites, nor are we liable in any way for the privacy policies or data handling practices of these sites and/or services. You understand that you use, visit, click upon, or view any content, sites, or services at your own risk.
You have the right to request the removal of your data. Please be aware that data, once removed, cannot be added back into our system. This includes purchases, appointments, products either bought or in which you expressed an interest. If you do wish us to remove your information, please contact us using the contact details at the beginning of this document.
Our salon provides haircuts and services for children as well as adults. With parent/guardian permission, we may input the names and contact details of children into our database. This is used for appointment and billing purposes only. If at any time, a parent or guardian wishes the child’s information removed from our system, they must contact us using the contact details at the start of this document.